Morgan Primary Health Care

Primary Health Care for the Treasure Valley & Surrounding Areas

Telehealth & Teletherapy FAQ’s

Our Health Care Services

Telehealth & Teletherapy FAQ’s

It is not always easy or convenient for patients to get help for their mental health care needs. The purpose of telehealth is to improve the opportunity to get healthcare closer to home, in a convenient location, and more timely way.

Telehealth is another option for receiving care from a provider. The benefit of telehealth is less waiting and travel time, and time away from work or other priorities.

Telehealth, also referred to as Telemedicine, Teletherapy or Telepsychiatry, is a form of video conferencing allowing psychiatrists and therapists to provide services to patients outside of the office, for example at the patient’s home or workplace.

It also provides the opportunity for consultation with family members, teachers and other providers involved in the patient’s care. Surveyed patients participating in telemedicine say they are very satisfied with the care they are receiving and that they feel telemedicine is a reliable form of practice. In addition, they find that they are able to keep their appointments on a more regular basis.

For your appointment, you will need to have access to a private place and a computer/tablet/smart phone with a camera and high speed internet. Morgan Primary Health Centers will provide you with access to a secure HIPAA compliant videoconferencing software free of charge.

All you have to do is be on your device and logged on at the time of your appointment. 

Morgan Primary Health Centers ensures the interaction between the patient and psychiatrist/therapist is completely secure and HIPAA compliant.

The teleconferencing software encrypts all forms of data, including video and audio.

The main thing you need to do to prepare for a teletherapy appointment is to complete the Patient Intake Packet. Your provider can not legally start your session with out the information.

Ensure that you have a private space. You also want to make sure that the device you use has high speed internet and a camera.

When you schedule with one of our practices, they will provide you with the HIPAA-compliant software you need to participate in your appointment

Our providers offer psychiatric appointments and therapy through telehealth.
This includes:

  • Psychiatric Appointments
  • Medication Management
  • Individual Therapy
  • Group Therapy

We always make sure that any appointment that takes place between a patient and one of our therapists is compliant with HIPAA regulations and ensures patient privacy.

The software we use to facilitate this teleconferencing encrypts any video and audio, too.

Telehealth includes Teletherapy and Telepsychiatry, facilitating treatment of a wide variety of mental health conditions and allowing patients to receive care even when they are unable to come into Morgan Primary Health Centers offices. Conditions that can be treated by Teletherapy include but are not limited to:

  • Acute Stress
  • ADHD
  • Anxiety
  • Depression
  • Low self-esteem
  • OCD
  • Personality disorders
  • And more!

Since Telehealth also includes Telepsychiatry, it can facilitate treatment of conditions that are sometimes treated by psychiatrists or require medication, including bipolar disorder and schizophrenia.

Finally, patients participating in group therapy can also access their sessions via Telehealth. To learn more about Morgan Primary Health Centers’ Telehealth options, contact a local behavioral health group near you!

Yes. Our psychiatrists and advanced nurse practitioners can prescribe or refill medications during a telehealth appointment if appropriate for your treatment plan.

To attend your telehealth appointment, you will need a high-speed internet connection and a connected device with video capabilities. This device can be your desktop, laptop, tablet, or smartphone.

We will send login information after you confirm your appointment.

We offer both online and in-person appointments. If you prefer telehealth sessions only, you can get the treatment you need entirely online.

However, if you want to see your provider in-person sometimes, or all the time, you have the flexibility to do that as well.

About Telehealth & Teletherapy

We know that it can be hard to fit appointments into your daily life. Leaving home when you are managing mental health symptoms, or even just finding time to commute regularly to an in-person appointment can be difficult. Telehealth is the ability to provide mental health care services from a distance through technology. A counselor or therapist may be able to provide psychological counseling, treatments and support over the internet through video conferencing, online chat, or a phone call.

About Our Patient Portal​

Morgan Primary Health Care uses an online scheduling and electronic health record (EHR) system called TherapyPortal. This provides a HIPPA compliant Patient Portal, allowing you to see openings and schedule online. With the Patient Portal you may join telehealth sessions, manage appointments, receive appointment reminders, receive documents, and conveniently complete paperwork securely online.

Telehealth & Teletherapy Benefits

Morgan Primary Health goal is goal that every patient feels better physically and emotionally, helping them make positive changes which lead to greater peace, happiness and fulfillment in their lives and relationships.

Telepsychiatry & teletherapy provides the patient with benefits that may lead to better care. We understand it can be difficult to take time off from your busy schedule to come to our office. This form of treatment can eliminate your commute time and lead to less stress, especially when you are scheduled to see your psychiatrist/therapist often.  

Telehealth & Teletherapy Work

Telehealth is beneficial for specific uses and patient populations. There is a large volume of research reporting that clinical outcomes with telehealth are as good as or better than usual care and that telehealth improves intermediate outcomes and satisfaction. 

We want you to know you are not alone. If you are looking for a therapist, compassionate online help is available. A growing number of people are opting for Telehealth to meet their mental health care needs.